Service Advisor

Did you know that in the span of 3 years Destination Auto Group has DOUBLED in size? We are a proudly owned and operated family auto group since 1983 and we aren't finished growing just yet!
Destination Honda Burnaby is looking for the next primary first-line Service Advisor to join the Service Department! The Service Advisor will communicate and work with our guests to determine vehicle servicing requirements or further mechanical issues.
What Destination Honda Burnaby can provide you:
  • Competitive and above the market compensation rates!
  • Brand New Sate of the Art Facility located in a highly desirable and new urban heart of Metro Vancouver:
    o 5-minute walk to either Brentwood or Gilmore Skytrain station!
    o Best local and community attractions such as Whole-Foods, Save-On, Brentwood Mall, Joeys, Cactus Club and Browns Social House.
    o Easy access to Highway 1 and Lougheed Highway
  • Full group health benefits program: extended dental & health, vision care, massage therapy, etc.
  • Comprehensive training and professional development program.
  • Long term and accelerated career opportunities!
Key Responsibilities:
  • Communicate with guests and service department team when needed; explain details including work needing to be completed, additional costs, parts, time consideration, warranty, etc.
  • Provide follow up progress of each repair order throughout the day.
  • Handle telephone inquires regarding work process and appointments.
  • Deliver vehicles to guests and answer questions, review work performance and explain charges and coverage.
  • Advise guests on the care of their vehicles and the value to maintaining vehicle in accordance with manufacture's specifications.
What we need from you:
  • Can welcome our guests to the dealership as if it were your own home!
  • Can analyze and interpret the needs of guests and offer the appropriate options, solutions, and resolutions.
  • Enjoy working with people and possess a positive attitude!
  • Can operate independently in a fast-paced environment while ensuring quality is best-in-class!
  • Hello! Bonjour! Hola! Ni Hao! Konnichiwa!
    o If you can speak a second language - great!
  • Ability to follow policies and procedures.
  • Valid driver's License with a clean driving abstract.
We invite you to submit your resume for review and consideration, please forward accordingly to our Human Resources Department at "careers@destinationauto.ca".
Thank you for your interest with Destination Auto Group.