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The service department was a delight to work with! They had me processed for drop-off within minutes of arriving, and they accurately quoted the time frame (nearly to the minute) for the repairs. Compared to other dealerships where service centers ask you to drop off your car at 8am and pick it up maybe 8 hours later, this service was a breath of fresh air. Sam was extremely helpful, friendly, and he explained everything concisely for me (as a person with very little knowledge of automobile workings!) I will definitely continue to choose this dealership as my preferred service provider.
a week ago
Had a great experience with buying a vehicle from these guys. Ken (sales) and Jeremy (finance) made it a smooth process and were both very friendly and explained everything in a way easy to understand. Would recommend this place to anyone looking for a vehicle! Thanks again guys! I’m enjoying my new ride! 🙏😊
3 weeks ago
It was an amazing experience that shows me NO pressure sales and service. Wayne Chow will be one of their team should keeping him in the team forever. His passion and knowledge I can tell he has "the heart" to help me and clients. The management team should be aware that Wayne is doing above his level for all the clients. I am enjoying the whole process. Thank you.
3 months ago
I had a very good experience with the purchasing of my new Honda Civic at Happy Honda. I was very impressed with the professionalism, as well as courteous manner, shown by the lively staff members whom I interacted with: Andy, Lydia, Ricky, Angelo, and April. You are a great team! I wish you all the best! 2021/07/03 [Appreciation of service attitude - BRANDON LEE] I would like to give a word of praise to MR. BRANDON LEE (Service Advisor) for his courteous attitude and clear explanations during the tune-up service yesterday. Mr Lee's sincere disposition was impressive. I would certainly continue to bring my vehicle to Destination Honda Burnaby and seek Brandon's advice. Jackson.
5 months ago
I went there to buy brand new car, they have the best customer service. ken was our sales person, down to earth service. He is very helpful, patient and very accommodating. He is very knowledge and helped us narrow our choices. He gave us the best deal. There was no pressure tactics, just very honest and straight forward process. The process was smooth and very efficient. Everyone who was involved in the process of purchasing was very friendly. I would highly recommend Ken to anyone looking for the vehicle.
7 months ago
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