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It was an amazing experience that shows me NO pressure sales and service. Wayne Chow will be one of their team should keeping him in the team forever. His passion and knowledge I can tell he has "the heart" to help me and clients. The management team should be aware that Wayne is doing above his level for all the clients. I am enjoying the whole process. Thank you.
a month ago
I had a very good experience with the purchasing of my new Honda Civic at Happy Honda. I was very impressed with the professionalism, as well as courteous manner, shown by the lively staff members whom I interacted with: Andy, Lydia, Ricky, Angelo, and April. You are a great team! I wish you all the best! 2021/07/03 [Appreciation of service attitude - BRANDON LEE] I would like to give a word of praise to MR. BRANDON LEE (Service Advisor) for his courteous attitude and clear explanations during the tune-up service yesterday. Mr Lee's sincere disposition was impressive. I would certainly continue to bring my vehicle to Destination Honda Burnaby and seek Brandon's advice. Jackson.
3 months ago
I went there to buy brand new car, they have the best customer service. ken was our sales person, down to earth service. He is very helpful, patient and very accommodating. He is very knowledge and helped us narrow our choices. He gave us the best deal. There was no pressure tactics, just very honest and straight forward process. The process was smooth and very efficient. Everyone who was involved in the process of purchasing was very friendly. I would highly recommend Ken to anyone looking for the vehicle.
6 months ago
I had come in to the dealership to check on my options because the lease on my 2017 Accord was coming to an end. My sales advisor Wayne Chow was quite amazing, he was able to get all of my paperwork going and my test drive set up with no issues as at and I was quite impressed about his knowledge of the vehicle which is definitely an asset to have for your sales advisor when trying to decide what car would be best for you. If you're looking to purchase a new Honda I would definitely recommend him! Other members of their team are also amazing such as Sandra Wang from the Financial Services team. The entire process was quite quick and they had very valuable input to provide when deciding on your options and coverage. Their service team is also very effective and offer quick and efficient servicing such as oil changes and other work. While there is a Destination Honda closer to where I live, I would definitely go out of my way to come here to have my car serviced every time.
7 months ago
Always the best customer service. Personable, professional and accommodating. I will continue to be a loyal customer of this dealership and service department. Perry made my experience flawless. You guys run a tight ship and take your work very seriously. You deserve to be acknowledged. Every single person I deal with in this dealership works 100% towards the best customer experience. Amazing and well done. 😇👍❤️👌Today, Ronaldo helped get me in to change my tires to winter tires, just on time before winter arrives as I was driving through the mountains this weekend. He went above and beyond for me and did not turn me away. Incredibly cheerful and dedicated to excellent customer service! That's why I won't go anywhere else.
a year ago
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