WE'VE CHANGED HOW WE DO BUSINESS TO SUPPORT YOU
All of our departments remain open to help you with your essential vehicle service, repair, and replacement needs. We have evolved how we do business to ensure that we can provide you with a safe and convenient experience. We have implemented enhanced safety protocols in line with provincial guidelines.
Our Service and Parts departments remain available to serve your vehicle repair and maintenance needs in a new way.
Drop-Off
Simply drive in to one of our service lanes and experience a touchless key transfer and handover.
Diagnose
Our team of trained technicians will get to work and keep you informed via walkaround videos.
Return
Once your car is ready, all major touchpoints such as door handles and steering wheels will be sanitized. Contactless/remote payment and a touchless vehicle pick up can be arranged.
View
Browse our New & Pre-owned Digital Showroom 24/7
Use MyGarage to check back on your viewed vehicles, save vehicles across all your devices and get alerted if a vehicle's price changes or is sold.
Consult
Contact us to request a live video consultation with a Guest Advisor or receive a walkaround video tour.
Book your private appointment and come in for a solo test drive.
Purchase*
When you are ready to make a purchase, call us to discuss the available incentives, financing, insurance and add-ons like warranties and protection packages.
Delivery
Once all the documentation is complete, we can schedule a touchless delivery of your vehicle.
*All VSA standard rules for vehicle purchase apply
Honda Canada and Destination Honda Burnaby understand that these are difficult times and that many of our customers' financial situations have been impacted. We're here to help with payment extensions on leases, finance deferrals and late-fee waivers.
If you have been impacted by COVID-19 and have questions or concerns about your Honda Lease or Finance payments, please contact us at 1-800-387-5399 or via email at cs@honda.ca. We’re here to help.
Other financial institutions are also offering solutions to customers on a case by case basis. Please follow the links provided and fill out the relevant forms to expedite the service you receive:
Scotiabank: 1-800-427-6842
Royal Bank of Canada: 1-800-769-2511
TD Bank: 1-866-694-4392
Bank of Montreal: 1-877-788-1923
CIBC:1-877-454-9030
General Bank of Canada:1-877-443-5620
Note: Not all loans are with Honda Financial Services, please review your contract or contact our finance office for information at dhbfsm@destinationauto.ca.
*Time-limited offers. Certain offers apply to existing Honda owners. Terms and conditions apply. See your Honda Dealer for complete details.
We will continue to update this page as new information becomes available and our operations adapt.
If you have any questions or feedback, please email us at askus@destinationauto.ca.